Returns & Exchanges
At Slick Gorilla, we want you to be fully satisfied with your hair styling experience, which is why we offer a 30-day return policy for unused and unopened products. If your order doesn't meet your expectations, our streamlined process ensures a quick resolution or refund.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the unused items back in their original packaging, ensuring the seals are intact to qualify for a full refund.
- 3.Shipping the Product
Affix the provided shipping label to your parcel and drop it off at your nearest authorized carrier location.
- 4.Processing & Refund
Once our warehouse inspects the returned items, we will issue a credit to your original payment method within 5-7 business days.